Payment Policy

Welcome to Nebula Avenue! We are committed to ensuring a secure and seamless payment experience for our customers. Please read our payment guidelines below for important details.

1. Accepted Payment Methods

We accept the following payment methods:

• Visa 
• Master Card
• Amex
• Union Pay
• Shop Pay
• Google Pay
  

2. Payment Security

Your security is our priority. All payments made on Nebula Avenue are processed through secure and encrypted channels. Our website complies with industry-standard PCI-DSS regulations to protect your payment information.

3. Currency

All prices on our website are listed in British Pounds (GBP). Please note that any currency conversions will be handled by your payment provider, and additional fees may apply based on their policies.

4. Payment Authorization

When you place an order, we may perform a standard authorization check to confirm the availability of funds. This process is typically completed instantly, and you will receive a confirmation email once your payment is successfully authorized and processed.

5. Payment Issues

If you encounter any issues during checkout or with payment processing, please reach out to us for assistance:

6. Contact Us

Store Name: Nebula Avenue

Email: support@nebula-avenue.com

Phone number: +447551184923

Address: 27 John's Mews, London WC1N 2NS, UK

Opening Hours: Monday to Friday 8.00 AM - 5.00 PM

We will do our best to respond to your email within 24 hours.